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United Kingdom2021-10en

Self Employed Tax Credit Claimants Research Findings from Phase 1 exploratory qualitative research with self-employed Tax Credit claimants Research presentation

Summary

The UK Department for Work and Pensions is researching how to transition self-employed Tax Credit claimants to Universal Credit by 2024, as their unique needs differ from other claimants. Phase 1 involved qualitative interviews to understand their current perceptions and motivations regarding Tax Credits and Universal Credit. The research is ongoing, with message testing planned for early 2022, to inform an effective communications strategy for the upcoming migration.

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