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United Kingdom2026-02en

Universal Credit: In-Work Progression Support Research

Summary

This research report evaluates the effectiveness of the UK's Universal Credit in-work progression support offer, which aims to help claimants increase their hours or earnings. It identifies various barriers to progression, including childcare, lack of skills, and health conditions, through extensive quantitative and qualitative research conducted across three waves from 2023 to 2025. The completed study provides the Department for Work and Pensions with insights to refine its support services and address claimant needs more effectively.

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