Driving Affordable Decarbonization: Inclusive Utility Program Designs for Disadvantaged Communities

Summary

Utilities struggle to design effective programs for disadvantaged communities, impeding equitable decarbonization efforts. This report from NREL analyzes current utility practices through interviews with 17 utility partners and a literature review to identify key characteristics for inclusive program design. It offers a customer-centered framework and 13 design principles to help utilities better serve these communities and advance energy justice.

Key Facts

Source Document

https://example-government.gov/policy-document-link