NATIONAL ENVIRONMENT MANAGEMENT AUTHORITY CUSTOMER SERVICE CHARTER 2025 - 2027

Summary

Kenya's National Environment Management Authority (NEMA) has introduced a Customer Service Charter for 2025-2027 to address the challenge of ensuring a clean, healthy, and sustainably managed environment. The charter outlines NEMA's commitment to enhanced service delivery, setting out specific standards, timelines, and costs for various environmental services like EIA licensing and effluent discharge permits. This initiative is currently planned and sets the operational framework for the coming years.

Key Facts

Source Document

https://example-government.gov/policy-document-link