Navigating the skills system An ethnographic lens on learning and development within the Civil Service

Summary

The UK Civil Service sought to better understand the real-world experiences of its employees regarding learning and development (L&D) to identify what truly helps or hinders skills growth. An ethnographic research project, conducted in Spring 2024, explored how civil servants interact with L&D offerings in their daily work and career paths. The study is now completed, revealing that the system currently creates both 'cascading opportunities' for some and 'layering of barriers' for others, highlighting unequal access and diverse motivations for learning.

Key Facts

Source Document

https://example-government.gov/policy-document-link