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United Kingdom2025-07en

Focus report: Understanding the condition of tenants’ homes

Summary

Many social housing landlords in the UK struggle to ensure the quality of tenants' homes because they lack accurate and up-to-date knowledge of their properties' condition, leading to unsafe living environments and inefficient investment. In response, the Regulator of Social Housing introduced new consumer standards and inspections in April 2024, mandating landlords to maintain comprehensive records of home conditions, including physical assessments and adherence to the Decent Homes Standard. The initiative is in its early stages, with findings indicating varied compliance; while some landlords are making positive strides in understanding stock condition, significant sector-wide progress is still necessary to improve housing quality.

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