OPSS Product Safety and Consumers: Wave 4

Summary

Public trust in product safety regulation in the UK is declining, especially concerning online purchases and new technologies, necessitating regulatory adaptation. To address this, the Office for Product Safety and Standards (OPSS) conducted a comprehensive survey (Wave 4) of over 10,000 UK consumers to assess their awareness, attitudes, and experiences with product safety, labelling, and the regulatory framework. The completed research shows that only 49% of the UK public trust the current safety system, with low trust in government bodies and poor awareness of the UKCA mark, alongside significant consumer engagement in online marketplaces and reported safety issues.

Key Facts

Source Document

https://example-government.gov/policy-document-link